English website pages are available. Books, papers and formal documents remain Chinese sources.
Community & Industry Ecosystem Operations
Continuous communication, participation and cooperation organized by the team,
Connect enterprises with members, channels and industry partners.
Start with a real requirement and organize operations and delivery by stages.
Taking human organization and collaboration as the core
Community / Activities / Governance / Channels / Nodes / Industrial Cooperation01 / Your starting point
Start with the problem that the company needs to solve most right now.
Services can focus on one link, or they can be expanded gradually.
Start with this question
The enterprise has a business direction and hopes to connect users, professional members or partners. First determine why the community exists, who is suitable to participate, and how to conduct the first round.
Sort out the target groups, common issues, roles and participation rules.
Prepare introduction materials, invitation paths and group entry guidance, and collaborate with enterprises to reach seed members.
Create an initial point of participation through introductions, discussions or Q&A, then collect feedback.
During the review, pay attention to: Who will participate, why, and whether you are willing to come next time?
Start with this question
The community has been established, but the topics are scattered and there is a lack of follow-up after activities. Tie content, daily Q&A, activities and governance participation into a continuous operating rhythm.
Interview members and business teams to identify issues worthy of ongoing discussion.
Arrange the content, Q&A and theme activities, and clarify the person in charge and the feedback method.
Organize opinion collection, topic descriptions and participation records based on enterprise authorization, and track action items.
When reviewing, pay attention to: Which participation is valuable, how to deal with feedback, and who will continue to advance?
Start with this question
Enterprises hope to develop channels, city nodes or industrial partners. Based on specific cooperation needs, we select suitable partners, organize communication, and then promote intentional collaboration item by item.
Sort out the target regions, channel types, resource requirements and the support the company can provide.
Establish a list of candidate partners, coordinate invitations, confirm needs and communicate on topics.
Organize cooperation intentions, responsibilities and to-dos, and cooperate with enterprises to promote pilot projects and review.
During the review, focus on: Do the needs of both parties match, how to start, and who is responsible for the next step?
02 / Service content
Connect communities, events and partner collaborations.
The specific combination and depth of work will be confirmed at the beginning of the cooperation.
Clarify the community positioning and participation rules, collaboratively invite seed members, organize content, Q&A and daily communication.
Startup plan · Member guidance · Daily management process
Organize sharing, exchanges or special events around common issues between the company and its members, and continue to track feedback.
Activity plan · Execution division of labor · Activity review
Based on the confirmed rules and authorization, organize the topic description, opinion collection and participation records, and coordinate to follow up the results.
Participation process · Issue materials · Feedback and action records
Sort out channel types, cooperation conditions and partner needs, and coordinate recruitment, communication and subsequent cooperation management.
Channel framework · Partner list · Communication follow-up form
Find suitable nodes around the target city and clarify the responsibilities of local liaison, event organization and corporate support.
Node planning · Candidates and division of labor · Pilot plan
Match enterprise needs with industrial resources, organize topic docking, record cooperation intentions and track actions.
Supply and demand sorting · Docking records · Cooperation follow-up list
03 / Operation and Delivery
The value of continuous operation is accumulated in every follow-up.
Let participants know how to proceed and let companies know who is moving forward.
The following is a typical delivery. The specific content and acceptance method are agreed upon according to the service scope.
Target group, participation value, role division, cooperation scope and stage goals.
Whether the enterprise and service teams can align their goals and responsibilities.
Content and activity calendar, daily management process, task leaders and feedback mechanism.
Whether there is someone responsible for each task and it is progressed according to the rhythm.
Communication records, needs and cooperation status between members, channel partners and city nodes.
Whether the relationship has been updated and whether the next step is clear.
Activity review, governance participation records, industry docking progress and improvement suggestions.
Which actions are effective and which issues need to be adjusted.
04 / Cooperation methods
Operational services can complement the company’s existing team,
can also undertake organizational and execution work within the agreed scope.
Organization and execution
Sort out requirements, arrange plans, organize activities and docking, track tasks, organize operation records and review suggestions.
Business and Authorization
Determine business goals, provide available resources and content, confirm authorization and budget, and be responsible for business decisions and cooperation implementation.
Participation and collaboration
Provide real needs and resources, participate in exchanges, make judgments on cooperation intentions, and advance their respective work as agreed.
From preliminary diagnosis to continued operation, phase goals are gradually confirmed.
Sort out the existing community, industry resources and operational capabilities, and determine priority issues.
Confirm goals, scope and division of laborChoose a community, themed activity or partnership context for the first practical cycle.
Confirm launch plan and resourcesPromote daily operations, activities and communication with partners according to the agreed pace.
Form tasks, feedback and recordsIncorporate engagement feedback and collaboration progress to adjust work and evaluate expansion.
Confirm investment in the next stageDevelop plans based on community size, region and language, activity frequency, channel workload and personnel division of labor; service fees, activity costs and third-party fees are confirmed separately.
05 / FAQ
Which starting point fits, and how should responsibilities be divided?
What exactly does each stage do.
Joint operations are possible. The enterprise team handles business judgments, content confirmation and internal coordination; the service team supports activities, partner connections, processes or review. Identify the support needed before agreeing responsibilities.
Not required. You can start with a focus in community activation, ongoing participation, or industrial cooperation, and then adjust the service portfolio based on actual progress. Each stage lists the work content, personnel input and delivery, and does not require covering all scenarios first.
Responsible for organizing and executing identified participation processes, such as issue descriptions, solicitation of opinions, communication activities and record follow-up. The design of the governance system can be coordinated with corporate planning and professional services; formal decision-making and authorization are undertaken by the enterprise and the corresponding governance entities.
First confirm the target area, cooperation partners, conditions and corporate support, then research candidate partners and organize communication. Node establishment, partner joining and cooperation signing depend on the wishes and specific conditions of all parties, and subsequent arrangements will be determined based on the actual docking progress.
Develop stage plans and quotations based on community size, language and region, activity frequency, channel workload and personnel division of labor. Operation service fees, activity execution costs and third-party fees are recognized separately; continuing operations are reviewed according to the agreed period.
This page introduces the operational services provided by the team. Community tools, wallets, governance platforms, technical implementation or system operation and maintenance can be separately evaluated according to project needs and then combined with operational services. The software scope, access conditions and operation and maintenance responsibilities are agreed separately.
06 / Start with your business
Tell us about the existing community, industry resources and priority goals. First clarify the requirements, and then discuss the appropriate scope of operations and collaboration methods.
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Continue reading · Services
Community and industrial ecological operations are organized by the team for community participation, channel collaboration, city nodes and industrial cooperation. Technical accounts, contribution records and governance tools can be matched according to the operating mechanism.
Reading & Selection Guidance First identify the people involved, the collaboration you want to happen, the existing resources, and the team that will continue to be responsible.